I have even tested the audio settings while the computer was up and the sound not working.When I press the speaker icon in the tray, the green volume bar moves up and down, as though sound is playing * If I troubleshoot the 'playing audio', it says that no peripherals are plugged in. Under sound video and game controllers there was Conexant Smart Audio HD and some Nvidia virtual audio device. If you experience the sound problems of ASUS laptops, such as Speakers/Microphones are not working, no sound, sound is muffled, intermittent, or crackling/popping etc.When I click on the speaker symbol, it claims that the Realtek High Def audio
Make sure the volume of your computer isn't set to mute. You could also reach the volume settings by simply clicking on the speaker icon, which is normally So, we recommend that you try doing the same.
Hard Reset does not fix the issue at all. Asus laptop speakers not working but headphones work I am using Realtek Ac97
